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Paul A. McWilliams
Information Developer
pamcwill@gmail.com - (425) 210-3710
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Objective
I seek full-time employment as a writer or editor developing high quality task-oriented technical information.
Enabling abilities
- A solid writing ability enables me to craft effective, clear, and concise written content.
- A natural curiosity, combined with strong qualitative and quantitative reasoning skills, enables me to understand and effectively communicate complex technical concepts to a variety of audiences.
- Effective teamwork and cooperative skills in a diverse work environment have been an essential component of my success in military service, academic pursuits, and professional career.
- My experience on cross-disciplinary software development teams enables me to understand a user-interface and to work closely with GUI developers and usability experts to improve user experience.
Technical experience
I have more than 4 years experience developing task-oriented technical information for enterprise-class data management software, including databases and administrative tools. I have authored content in the DITA XML and IBM IDDoc SGML markup languages for multiple output formats, including XHTML topics for Eclipse-based information centers, online help, and Adobe PDF format. I am experienced with the reuse of content between different topics and information units, between different products and across versions of a single product.
I have authored technical content for a mainframe database management system and Eclipse-based data management tools, including SQL monitoring and optimization tools.
Education
Bachelor of Science in Technical Communication, cum laude
University of Washington
Seattle, Washington
December 2004
Associate of Arts and Sciences, high honors
Everett Community College
Everett, Washington
June 2001
Employment history
2005-Present: Software Engineer, Information Developer, Web Content Editor
IBM
DB2 for z/OS information development
Silicon Valley Laboratory
San Jose, California
2004-2005: Supplemental Software Developer
IBM(Co-op)
DB2 Tools information development
Silicon Valley Laboratory
San Jose, California
2001-2002: Harbor Patrol Leading Petty Officer
United States Naval Reserve
Naval Station Everett
Everett, Washington
1997-2001: Messenger/Driver
ABC Legal Services
Everett, Washington
1993-1997: Seaman/Quartermaster
United States Navy
USS Salvor (ARS-52)
Pearl Harbor, Hawaii